Privacy
Policy

SECTION I: INTRODUCTION

MOKXA TECHNOLOGIES, LLC (“Mokxa,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Policy”).  This Policy describes how we collect, use, disclose, and safeguard your personal information when you access or use our website (www.mokxa.com, the “Site”) or any services, applications, products, platforms, or content provided by Mokxa (collectively, the “Platform”).

This Policy applies only to information collected through the Platform and does not apply to information collected offline or by third parties not under our control. By accessing or using the Platform, you consent to the practices described in this Policy and agree to our Terms of Use.

SECTION II: INFORMATION WE COLLECT

We may collect personal information you voluntarily provide to us, such as your name, company name, email address, telephone number, business role, or any other information you submit via contact forms, demo requests, account registration, or general correspondence.  If you use the Platform on behalf of an entity, we may request and/or collect additional information to verify your authorization and association with that entity. We may also collect certain information automatically when you access or use the Platform.  This includes your IP address, browser type, device type, operating system, referring and exit pages, clickstream data, date and time of access, and usage behavior. This information is used to improve the Platform’s functionality, security, and performance. In some cases, we may associate this data with your personal information to better tailor our services and communications.

SECTION III: HOW WE USE YOUR PERSONAL INFORMATION

We use the information we collect to operate, maintain, and improve the Platform, respond to inquiries and requests, process transactions or service registrations, and provide relevant communications, such as administrative emails, confirmations, and service updates.  We may use your information to verify your identity, comply with applicable legal obligations, enforce our rights, prevent fraud or misuse of the Platform, and analyze usage trends for internal purposes.  We may also use aggregated or de-identified data for research, analytics, or product development.

SECTION IV: DISCLOSURE OF INFORMATION

We do not sell or rent your personal information.  We may disclose personal information to third-party service providers that support our operations, including hosting providers, analytics services, customer support tools, and marketing partners, subject to appropriate confidentiality obligations. We may also disclose your information to comply with legal obligations, respond to lawful requests from government authorities, enforce our agreements or policies, or protect the rights, property, or safety of Mokxa, its users, or the public.  In the event of a merger, acquisition, reorganization, or sale of assets, personal information and communications may be transferred as part of the transaction.

SECTION V: COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar technologies to enhance your experience on the Platform, recognize returning users, remember preferences, monitor site performance, and collect usage analytics.  These technologies may be placed by us or by authorized third parties.  You can manage your cookie preferences through your browser settings.  However, disabling certain cookies may limit access to some features of the Platform.

SECTION VI: DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. You are responsible for safeguarding any passwords or access credentials associated with your use of the Platform, to the extent applicable.  We encourage you to take appropriate steps to secure your own information.

SECTION VII: DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements.  The specific retention period depends on the nature of the data and the context in which it is collected and used.

SECTION VIII: YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have rights to access, correct, update, or delete your personal information, to the extent applicable.  You may also have the right to object to or restrict certain types of data processing, to the extent applicable.  To submit a request related to your personal information, you may contact us at the email address listed below.  We will respond to such requests as required under applicable law.  If you receive promotional communications from us, you may opt out by following the instructions in those messages or by contacting us directly. Please note that we may still send you non-promotional messages relating to your use of the Platform or your account.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal information, and the right to correct inaccurate data.  You also have the right not to be discriminated against for exercising these rights.  We do not sell or share your personal information as defined under California law.

To make a request, please contact us at info@mokxa.com.

SECTION IX: CHILDREN’S PRIVACY

The Platform is not directed to individuals under the age of 18.  We do not knowingly collect personal information from children under 18.  If we become aware that a user under 18 has provided us with personal information, we will take steps to delete such information.  If you believe a minor has submitted personal information to us, please contact us promptly.

SECTION X: CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.  Changes will become effective when posted on the Site.  If material changes are made, we will notify you by email or through a notice on the Site homepage.  Your continued use of the Platform after the posting of changes constitutes your acceptance of the updated terms.